2. Personal data we collect
We collect the following personal data:
User-provided information we receive from you. When you use our Website, sign up for updates or make a purchase through the Website, you may provide, and we may collect personal data.
Examples (without limitation) include: (a) name, email address, mailing address, mobile phone number and credit card or other billing information; (b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); (c) products you have viewed or searched for; and (d) page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we receive from other sources. We may also work closely with third parties (such as, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. Your personal data may also be received through your use of our social media pages such as Facebook, Twitter or Instagram, depending on your settings or the privacy policies of these social media services. To change your settings on these services, please refer to their respective privacy notices.
3. Purposes of collection of personal data
We are collecting your personal data for the following purpose(s):
Managing the Website and access to it so that it is presented in the most effective way for you and your computer;
Dealing with orders and accounts for the supply of our goods and services;
Planning and managing Company’s business activities, including analyzing users’ preferences;
Providing you with information about the products and services we offer;
Providing you with information about specially selected third party products and services (if you consent to receive such information);
Notifying you of any changes to our products and services;
Providing you with password reminders or to notify you that a particular service has been suspended for maintenance; and
Processing and dealing with any complaints or inquiries made by you.
4. Processing personal data
The legal bases for processing your personal data are that:
Processing is necessary for your purchases and to provide you with the services and information offered through the Website;
Processing is necessary for compliance with a legal obligation, such as a request by law enforcement, a court order or subpoena;
Processing is necessary for the purposes of the legitimate interests pursued by us, which include processing for the purposes of preventing fraud, and processing for the purposes of ensuring network and information security, including preventing unauthorized access to electronic communications networks and malicious code distribution and stopping “denial of service” attacks and damage to computer and electronic communication systems;
If all or part of Company is sold, merged or is otherwise transferred to another entity, the personal data you have provided on or through the Website may be transferred to such entity as part of that transaction; and
With the permission of users, personal data submitted at the time of registration or submission may be used for marketing and promotional purposes by us.
5. Recipient of personal data
The recipients or categories of recipients of your personal data are:
Business partners, subcontractors and other third parties who assist us with the products and services we provide to you by, for example, hosting our Websites or sending emails on our behalf, and with retail partners on the Website. In these instances, we provide them with only the data that they will need to perform their function. Company requires these third parties to comply with Company’s instructions and requires them not to use any personal data for their own business purposes;
Any potential purchaser of the Company business; or
Legal or regulatory authorities we are under a duty to disclose or share personal data about you in order to comply with any legal obligation.
We are based in the United States and as a result, we will transfer, store and hold your data in the United States.
YOU ACKNOWLEDGE THAT THE LAWS OF THE UNITED STATES TREAT YOUR PERSONAL DATA IN A MANNER THAT MAY BE SUBSTANTIALLY DIFFERENT FROM, AND LESS PROTECTIVE THAN, THE TREATMENT REQUIRED UNDER THE LAWS OF OTHER COUNTRIES AND JURISDICTIONS. IF YOU DO NOT WANT YOUR DATA TRANSFERRED TO THE UNITED STATES, YOU SHOULD NOT SHARE YOUR PERSONAL DATA WITH US, OR MAKE USE OF THIS WEBSITE.
TO THE EXTENT ALLOWED BY THE LAW OF THE COUNTRY IN WHICH YOU ARE LOCATED, YOU EXPRESSLY WAIVE ANY RIGHT YOU MAY HAVE TO REQUIRE US TO TREAT YOUR PERSONAL DATA IN ACCORDANCE WITH THE LAWS OF ANY COUNTRY OR JURISIDICTION OTHER THAN THE UNITED STATES. HOWEVER, THE FOREGOING WAIVER MAY NOT BE LEGALLY BINDING IN SOME COUNTRIES, SUCH AS THE MEMBER STATES OF THE EUROPEAN UNION. TO THE EXTENT IT IS NOT LEGALLY BINDING IN THE COUNTRY IN WHICH YOU ARE LOCATED, THIS FOREGOING WAIVER DOES NOT APPLY TO YOU.
We will hold personal data about you on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Company, subject to any applicable laws and/or regulations. In the case that you wish to cancel your registration as a member of the Website once an account is deleted, we cannot use the personal data about you other than for administrative purposes, but it stays on the system for a period of one year for administration purposes before being deleted.
Where you contribute to the Website, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Our Website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage information, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal data and cannot be used to gather such information. No personal data is collected.
An IP address is a number that is automatically assigned to your computer by your Internet service provider whenever you log on to the Web. Web servers automatically identify your computer by its IP address, so when a user requests pages from the Website, our servers log the user's IP address. The IP addresses of our users are collected only for the purposes of system administration and to report aggregate information to our advertisers, our corporate affiliates or consultants, or with third parties that perform a particular service on our behalf. We do not combine IP addresses with any personal data, nor do we compile any session activity reports by IP address.
A cookie is a small amount of information that is sent to your browser from a Web server and stored on your computer’s hard drive. Company uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Website if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
9. Information over the Internet and other websites
The Internet is a global network and, therefore, there are times when data about you travels globally and may not always be completely secure. If you provide us with personal data over the Internet, this will be at your own risk. By using the Website, you agree and authorize us to process data in this way. However, please be assured that we use commercially reasonable procedures and security features to prevent unauthorized access to data about you.
10. Your requests regarding personal data
You have the right to request from us access to and rectification or erasure of personal data or to restriction of processing concerning you or to object to our processing of the data as well as the right to data portability. You may withdraw your consent at any time by notice to us.
We will endeavor to comply with your request as soon as reasonably practicable. Please keep in mind that if you opt-out of receiving promotional messages from this Website, we will continue to send you transactional messages and important account-related information regarding this Website or products or services offered through this Website. To exercise any of your rights, please contact us at firstname.lastname@example.org.
11. No requirement to provide personal data
Your provision of personal data to us is not a contractual or legal requirement. However, if you do not supply your personal data to us, we would be unable to provide you with information, products and services that you requested from us.
You have the right to complain to the applicable governmental office about the manner in which or otherwise in respect of the manner in which we process your personal data. For further information regarding your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data please contact the appropriate offices[EMAIL ADDRESS].
13. Offensive or inappropriate content
If you post or send offensive, inappropriate or objectionable content anywhere on or to the Website, or otherwise engage in any disruptive behavior on the Website, we may use the personal data we hold about you to stop such behavior. Where we reasonably believe that you are or may be in breach of any applicable laws (for example, but without limitation, content you have posted may be defamatory), we may use the personal data we hold to inform relevant third parties such as your email/Internet provider or law enforcement agencies about the content and your behavior.
14. Legal disclaimer
We are not responsible nor will be liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free, and to the maximum extent permitted by law we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal data.
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